TrustRoute
TrustRoute
TrustRoute matches you with Aadhaar-verified colleagues on your daily route, at a fixed fare, with zero commission. No anonymous groups, no haggling, no guessing who's driving.
Anonymous carpool groups and cash-haggling chat threads leave you guessing who's driving, what you'll actually pay, and whether the ride even shows up. TrustRoute replaces the guesswork with verified identities, fixed per-stop fares, and a trip status you can track end to end.
Aadhaar eKYC and your official email confirm who you are. Car owners additionally verify their Driving Licence and Vehicle RC, checked through a licensed provider.
Offer a seat in your own car, or search for verified rides already running along your commute — with your employer shown as a trust signal.
Every route has a fare ladder — a set price per stop. Book your seat at that price. No negotiation, no last-minute surprises.
Every trip moves through Posted → Started → Completed, visible to both the owner and the rider — and reflected in each other's reliability score.
Every screen is built around one idea: always know who you're riding with, and what it costs.
Fares move directly between rider and owner via UPI. TrustRoute doesn't process, hold, or take a cut of any payment.
Choose women-only ride matching for a commute that feels more comfortable, end to end.
Aadhaar, Driving Licence, Vehicle RC and employer-email verification stand behind every profile before you ever book.
Split the cost of a commute you're already making, with colleagues heading the same way.
Fewer cars making the same trip means less congestion and lower emissions — better for you, better for the commute.
On-time pickups and a clean cancellation record show up right on every profile — trust you can actually see.
Everything important before you share a ride: who you're travelling with, what you'll pay, and what happens along the way.
Identity and profile checks help you know who you are travelling with before you book.
See the fare upfront with a clear per-stop fare ladder. No bargaining or last-minute negotiation.
Payment goes directly between rider and owner. TrustRoute does not process or hold the fare.
Choose women-only ride matching when that is your preferred way to commute.
Follow the ride from Posted → Started → Completed, with key trip information visible to both sides.
On-time performance and cancellation history help build a track record you can see.
Search your route, review the owner and fare, then book the seat that fits your commute.
Offer available seats on your regular commute and recover part of your travel cost through cost-sharing.
| Before you ride | Traditional carpool groups | TrustRoute |
|---|---|---|
| Identity verification | Varies | ✓ Built into onboarding |
| Driver & vehicle checks | Often manual | ✓ DL & RC verification |
| Fare clarity | Can be negotiated | ✓ Fixed fare ladder |
| Reliability history | Usually invisible | ✓ Visible record |
| Women-only matching | Depends on the group | ✓ Available |
| Payment model | Direct / informal | ✓ Direct UPI, zero commission |
A few things worth knowing before you download the app.
TrustRoute connects verified people travelling similar daily routes so they can share a commute on a cost-sharing basis. You can either offer a seat or book one.
TrustRoute is intended for users aged 18 and above who complete the required verification. Car owners additionally verify their Driving Licence and Vehicle RC.
No. You can use TrustRoute as a rider, a car owner offering seats, or both.
Members complete identity verification and official-email verification. Car owners additionally complete Driving Licence and Vehicle RC checks.
Payment is made directly between the rider and owner via UPI. TrustRoute does not process, hold, or take commission from the payment.
Yes. Women-only ride matching is available for users who prefer that option.
Owners can cancel freely up to 3 hours before departure; riders can cancel booked seats freely up to 2 hours before departure. Owner reschedules within 2 hours of departure are recorded on the owner's reliability record.
No. TrustRoute is a platform that connects verified individuals travelling the same route to arrange cost-sharing. It does not operate vehicles or provide taxi services.
For help with your TrustRoute account, verification status, bookings or app experience.
Contact supportIf you need to report a safety concern or serious issue related to a trip, contact TrustRoute directly.
Report a concernTrustRoute is expanding across India, bringing verified carpooling to more daily commute corridors without limiting the network to a fixed set of cities or states.
Group Chat keeps the rider and car owner aligned, while live location helps both sides find the right pickup point, understand arrival timing and handle changes without a chain of calls.
Safety features on TrustRoute support better decisions — they're an aid to your own judgement, not a guarantee. Full detail is in our Terms & Conditions.
Verified through a licensed third-party provider. Your raw Aadhaar number is never stored by TrustRoute — only the verification result.
Car owners verify their Driving Licence and Vehicle RC before they can offer a ride to anyone.
Your employer, drawn from your verified official email domain, is visible to riders and owners before they commit to a trip.
Fares are paid directly, rider to owner, via UPI. TrustRoute charges no commission and never processes or holds a payment.
On-time pickups and cancellation history build a visible track record on every profile, for both riders and owners.
Free cancellation: owners up to 3 hours before departure; riders up to 2 hours. Owner reschedules within 2 hours are recorded on their reliability record.
Review the profile, route, fare and reliability signals before you book. Use live trip sharing and SOS features when appropriate.
Riders and car owners can coordinate in the same trip chat and use live location to make pickup points, arrival timing and last-minute changes easier to manage.